Notas de la versión de Smartsupp 10/20 y 01/21
Tabla de contenido
Here is a brief summary of the features added in December 2020 and January 2021.
Don’t miss
- FAQ chatbot - answers FAQs automatically
- Facebook Messenger integration - allows you to receive and answer Facebook messages from Smartsupp dashboard
Dashboard and chat box
- new email notifications for missed conversations (read more)
- improved and more detailed statistics
- new email notifications for missed conversations (read more)
- simplified recording settings (moved to dashboard)
- focused elements are highlighted
Mobile app
- added conversation guide (Android)
- in-app notifications for incoming visitors (Android)
- added conversation guide (Android)
- the bug where visitor list wasn’t automatically refreshed was fixed (Android)
- added visitor simulation (Android)
- added conversation guide (Android)
- app will alert you that you won’t receive notifications when you go offline (iOS)
- improved integration with Facebook Messenger (iOS)
- improved error messages in conversations, closed conversations, visitors list and chat (iOS)* improved integration with Facebook Messenger (iOS)
- minor bug fixes
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